Arisha Ahmad

I spent three months on Flipkart's support desk taking 40 to 60 calls a day. I'm finishing an MBA in HR, and I design interfaces in Figma.

Ayodhya, Uttar Pradesh Email +91 8299538641 LinkedIn

Where I've worked

Customer Support Intern

Aug–Oct 2025

Tech Mahindra · Flipkart support process

40–60 inbound calls handled per day
80–90% quality audit score held
10–30 people in the support team
  • Resolved order tracking and delivery queries with internal teams.
  • Processed returns, refunds and replacements under company policy.

Digital Marketing Intern

May–Jun 2024

InternPe · Remote

Assisted with social media posts and content writing.

Design work

Interface concepts built in Figma, taught to myself alongside the degree.

CineSeat, a movie ticket booking app designed in Figma
CineSeatMovie ticket booking app
CineSeat Movie ticket booking app
FinTrack, a mobile banking interface designed in Figma
FinTrackMobile banking interface
FinTrack Mobile banking interface
FoodiFi, a food delivery app designed in Figma
FoodiFiFood delivery app
FoodiFi Food delivery app
FashionWave, a fashion landing page designed in Figma
FashionWaveFashion landing page
FashionWave Fashion landing page
SipSmart, a product page for reusable bottles designed in Figma
SipSmartProduct page, reusable bottles
SipSmart Product page, reusable bottles

Background

MBA, Human Resources

Expected 2027

School of Management Sciences, Lucknow · two semesters done

Bachelor of Business Administration

Completed July 2025

Dr. Ram Manohar Lohia Avadh University, Ayodhya

Figma basic Word & Excel Google Workspace Canva

Languages

English (fluent), Hindi (native)

Support

Inbound calls, complaint resolution, returns and refunds, policy application